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Customer Database
View & search database, Update customer information & reset passwords
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- View your customer database
- Search the customer database
- View a customer's order history
- Update customer information
- Reset customer passwords
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View your customer database |
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To view the customers in your customer database, go to the "Store" tab and select "Customer Database". This will provide you with a list of all of the customers who have ever ordered from you and that you have not deleted. To view the details of a customer, click the "Account Details" link next for that customer.
If you have more than one page of customers, you can click the "Next Page" link to go to the next page, or select the number of the page you wish to go to. |
Search the customer database
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To find a customer from your customer database, go to the "Store" tab and select "Search" next to the "Customer Database". Type in the information you wish to search on (their name, address, etc) in the Search box and click "Search". The list of customers that match the criteria you have entered should appear. If there were no customers that could be found, you should see an empty list. To view all customers in the database, click "Show All". To search again, click "Search".
To rebuild the search index (for cases where you've deleted a customer) click the "Rebuild Index" button. |
View a customer's order history |
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To view the order history for a particular customer, go to the customer's detail in the customer database (by using the Customer Database link or through search). The order history for that customer will appear to the right of their details. Click "details" next to any order to see the complete details for that order. |
Update customer information |
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To modify the information on a customer (their address, phone number, etc) go to the customer's detail in the customer database and click "Edit Customer". Update their settings and press "Apply changes" |
Reset customer passwords |
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To reset a customer's password go to the customer's detail in the customer database and click "Edit Customer". Update their password and press "Apply changes". |
